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Cancellations

Orders may be cancelled within two hours of purchase. Order cancellation requests placed after that period cannot be honored if the item has already shipped

Returns

If you’re not satisfied with an item you’ve received, please let us know by emailing us within 30 calendar days of receipt. Any defect or incorrect order will be replaced at no charge. If for any reason the item is unavailable, a full refund for all costs will be given. Any return shipping in the event of an error will be the responsibility of liplovers.com.

In the event a customer wishes to return an item that was purchased by buyer error or because of a change of mind, we will issue a 100% refund for the cost of the item upon return, however the buyer will be responsible for return shipping. Items must be unused and with intact original packaging.

In order to process your returns as quickly as possible, please include your order number and reason for return.

Credit will be issue via the original payment method. If the original payment is no longer available, please contact us.

Please send returns to:

Liplovers
8225 5th Ave. Suite 220
Brooklyn, NY 11209

 

For questions email us at support@liplovers.com

Mailing address:
Liplovers
8225 5th Ave. Suite 220
Brooklyn, NY 11209

For Phone inquiries contact us at: (718) 577-1267
Monday to Friday 9AM to 5PM Eastern Time (United States)

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